Bulawayo Pulse

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How do I report a burst pipe or sewer?

Report water and sewer faults to the City of Bulawayo call centre.

  • Your nearest District Office

    Report the fault and location in person

  • The exact location (street, nearest landmark)
  • Your municipal account number, if you have it
  • Call Centre: (09) 71290
  • Email: callcentre@citybyo.co.zw

Source: City of Bulawayo — Call Centrechecked 22 Jun 2026