How do I get my refuse collected or report a problem?
Household refuse is meant to be collected about once a week, door to door. Service has been scaled back in parts of the city; report a missed collection or illegal dumping to the Cleansing Section.
In person
- Your district / council office
Report a missed collection or dumping in person
What you need
- Your suburb and street
- The day collection was due, if reporting a miss
Contact
- Cleansing Section: (029) 2265532 / (029) 2272569
- Council Call Centre: (09) 71290
Source: City of Bulawayo — Call Centrechecked 22 Jun 2026