How do I open a rates and water account?
New property owners and tenants open a City of Bulawayo municipal account (rates and water) at Revenue Hall.
In person
- Revenue Hall — CBD, Bulawayo
Open your account in person
What you need
- Your national ID
- Proof of ownership (title deed) or your lease agreement
- The stand / property number
Contact
- Call Centre: (09) 71290
- Email: callcentre@citybyo.co.zw
Source: City of Bulawayochecked 22 Jun 2026